DCH Chrysler Jeep Dodge of Temecula Inc is seeking a Service Advisor to join their team at Mesquite Kia, focused on providing excellent customer service in automotive repairs. The role involves communicating with customers, developing service estimates, and managing repair orders to ensure customer satisfaction
Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.
Matching Summary
Match Score: 85
DCH Chrysler Jeep Dodge of Temecula Inc is seeking a Service Advisor to join their team at Mesquite Kia, focused on providing excellent customer service in automotive repairs. The role involves communicating with customers, developing service estimates, and managing repair orders to ensure customer satisfaction.
Skills & Requirements
Must-have
initiating automotive services and repairs
ascertaining vehicle performance problems
verifying warranty and service contract coverage
developing estimates
writing repair orders
maintaining customer records
communicating with customers and technicians
Nice-to-have
earning customers for life
team player
exemplary customer service
Key Requirements
Previous Service Advisor experience, preferred
Prior experience as an automotive technician a plus