Associate - Operations (health Nav)

Alight Solutions

Hr, IN, United States
Appointment scheduling
Billing resolution
Medical record transfer
The Associate - Operations role involves working as a patient advocate, market researcher, and providing administrative support to improve healthcare experiences through reduced costs, pricing transparency, and higher quality medical care

Job Summary

  • The Associate - Operations role involves working as a patient advocate, market researcher, and providing administrative support to improve healthcare experiences through reduced costs, pricing transparency, and higher quality medical care.
  • Responsibilities include ensuring accurate and timely appointment scheduling, checking network coverage, resolving customer needs related to scheduling and billing, and coordinating medication changes.
  • Alight offers a competitive total rewards package, continuing education and training, and tremendous potential within a growing global organization, emphasizing a culture that champions people and growth with purpose.

Matching Summary

The Associate - Operations role involves working as a patient advocate, market researcher, and providing administrative support to improve healthcare experiences through reduced costs, pricing transparency, and higher quality medical care.

Skills & Requirements

Must-have

  • Appointment Scheduling
  • Billing Resolution
  • Medical Record Transfer
  • Prescription Coordination
  • Customer Service
  • Case Management System

Nice-to-have

  • Champion People
  • Grow with Purpose
  • Be Alight
  • Empathy
  • Integrity

Key Requirements

  • Bachelor's degree (B.Com, B.A, BBA, BSc)
  • 2-4 years of work experience
  • Good verbal and written communication skills
  • Basic computer knowledge (MS-Office, Excel)
  • Work morning/evening as per business requirement

Work Rights

Must have work authorization

Tailored Resume

Cover Letter