Customer Engagement Manager

Ryder

United States
Minimum pyy range: $50,000; maximum pyy range: $60...
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Sales quotas and profit targets
Customer relationship management
Expand ryder's wallet share
** The Customer Engagement Manager position at Ryder involves managing accounts and expanding customer interest in various Ryder services. The ideal candidate will have a background in sales and account management, with a focus on customer satisfaction and service delivery. **

Job Summary

  • The Customer Engagement Manager is responsible for managing assigned accounts, educating customers on additional Ryder services, and achieving sales quotas.
  • Key responsibilities include developing sales penetration plans, expanding wallet share, building customer relationships, and ensuring contracted services are delivered.
  • The role requires maintaining regular customer contact, understanding customer needs, and collaborating with internal teams to identify upsell opportunities.

Matching Summary

Match Score: 75

** The Customer Engagement Manager position at Ryder involves managing accounts and expanding customer interest in various Ryder services. The ideal candidate will have a background in sales and account management, with a focus on customer satisfaction and service delivery. **

Salary

Minimum Pay Range: $50,000; Maximum Pay Range: $60,000; Benefits: Comprehensive health and welfare benefits, paid time off, 401(k)

Skills & Requirements

Must-have

  • Sales quotas and profit targets
  • Customer relationship management
  • Expand Ryder's wallet share
  • Present Ryder services and capabilities
  • Understand customer business goals
  • Deliver contracted services to customers
  • Monitor customer satisfaction perception

Nice-to-have

  • Proactively anticipate problems
  • Continuous dialogue with customer
  • Develop knowledge of competitive alternatives

Key Requirements

  • Bachelor's degree or equivalent experience
  • 2 years of customer service experience
  • 2 years of sales experience
  • Sales skills
  • Account Management skills
  • Negotiation skills
  • Contractual leasing knowledge
  • Pricing knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter