Berater (d/m/w) Beratungscenter Privatkunden, Mannheim

Deutsche Bank UK

Mannheim, Germany
Not specified; not specified; benefits include men...
Hybrid
Omni-channel advisory via video chat and co-browsing
Sales of standardized product portfolio
Knowledge of financing and investment products
Deutsche Bank is seeking a Berater (Consultant) for its Private Customer Consulting Center in Mannheim, focusing on digital and omnichannel customer advice. The ideal candidate should have a strong sales orientation, banking qualifications, and experience in customer service, particularly in private banking products

Job Summary

  • The role involves advising a customer pool with a focus on digital and omni-channel private banking solutions.
  • Candidates are responsible for conducting sales and advisory services through new media channels including video, chat, and telephone.
  • The position requires maintaining high quality standards in securities business while adhering to all necessary regulatory requirements.

Matching Summary

Match Score: 85

Deutsche Bank is seeking a Berater (Consultant) for its Private Customer Consulting Center in Mannheim, focusing on digital and omnichannel customer advice. The ideal candidate should have a strong sales orientation, banking qualifications, and experience in customer service, particularly in private banking products.

Salary

Not specified; Not specified; Benefits include mental health support, fitness programs, flexible working models, and pension plans

Skills & Requirements

Must-have

  • Omni-channel advisory via video chat and co-browsing
  • Sales of standardized product portfolio
  • Knowledge of financing and investment products
  • Execution of credit decisions for personal loans
  • Adherence to regulatory requirements in securities business

Nice-to-have

  • Strong sales orientation with enthusiasm
  • High customer orientation and service focus
  • Continuous development of digital know-how
  • Resilience in stressful situations
  • Team and communication skills

Key Requirements

  • Completed training as a Bankkaufmann/Bankkauffrau (Bank Clerk)
  • Proven experience in appointment setting and closing-oriented counseling
  • Willingness to take ownership of a product portfolio

Work Rights

Not specified

Tailored Resume

Cover Letter