Senior Student Systems Support Officer

Australian National University

Canberra, ACT, Australia
Base: $98,387 - $113,252 py; bonus/equity: not spe...
On-site
Functional system and user support
System updates and configuration
Complex issue resolution
Join a collaborative, dynamic team where you share expertise, support colleagues, and help deliver reliable, user‑focused student systems services

Job Summary

  • Join a collaborative, dynamic team where you share expertise, support colleagues, and help deliver reliable, user‑focused student systems services.
  • The Senior Student Systems Support Officer plays a key role in delivering high‑level support across core student management, timetabling, student handbook, curriculum management and related student systems of the University.
  • ANU values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities.

Matching Summary

Join a collaborative, dynamic team where you share expertise, support colleagues, and help deliver reliable, user‑focused student systems services.

Salary

Base: $98,387 - $113,252 per annum; Bonus/Equity: Not specified; Benefits: 17% superannuation

Skills & Requirements

Must-have

  • functional system and user support
  • system updates and configuration
  • complex issue resolution
  • student management systems expertise
  • collaborative team environment

Nice-to-have

  • mentoring junior staff
  • strong analytical and problem-solving skills
  • excellent communication and interpersonal skills
  • ability to work independently
  • continuous system improvement

Key Requirements

  • rights to live and work in Australia
  • background check required
  • experience with complex systems and data
  • demonstrated high-level system support experience

Work Rights

Must have rights to live and work in Australia

Tailored Resume

Cover Letter