L2 Sr.application Support Engineer

Kyndryl

**
0-3 years of experience in customer service or technical support
Experience with cisco nexus and ios technologies
Experience with f5 asm and ltm configuration
** Kyndryl is seeking an L2 Senior Application Support Engineer to provide exceptional technical support for their clients, focusing on troubleshooting complex systems and enhancing customer satisfaction. The role emphasizes technical expertise in networking technologies, customer service skills, and a commitment to personal development within a supportive and inclusive culture. **

Job Summary

  • The role involves diagnosing and repairing complex equipment, software, and systems while responding to escalated issues.
  • Employees will perform installs, moves, adds, and changes (IMAC) activities as well as data backup and restore on client accounts.
  • Kyndryl offers extensive technical trainings including cloud technology and free certifications to enhance employee skills.

Matching Summary

Match Score: 75

** Kyndryl is seeking an L2 Senior Application Support Engineer to provide exceptional technical support for their clients, focusing on troubleshooting complex systems and enhancing customer satisfaction. The role emphasizes technical expertise in networking technologies, customer service skills, and a commitment to personal development within a supportive and inclusive culture. **

Skills & Requirements

Must-have

  • 0-3 years of experience in Customer Service or Technical Support
  • Experience with Cisco Nexus and IOS technologies
  • Experience with F5 ASM and LTM configuration

Nice-to-have

  • Growth mindset and desire for professional development
  • Customer-focused approach prioritizing success
  • Inclusive and borderless collaboration style
  • Network automation and scripting skills
  • Cisco certified credentials

Key Requirements

  • 0-3 years of experience in Customer Service or Technical Support
  • Cisco certification preferred

Work Rights

Not specified

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