Officer - Warranty

Sime Darby Beyond Auto Sdn. Bhd.

Shah Alam, Selangor, Malaysia
Not specified
Daily warranty claim processing
Document verification and tallying
Follow-up with distribution department
Sime Darby Beyond Auto Sdn. Bhd. is seeking an Officer for their Warranty department in Shah Alam, Malaysia. The role involves processing warranty claims, maintaining documentation, and ensuring quality assurance while fostering good relationships with service personnel

Job Summary

  • The role involves receiving and processing daily warranty claims from Service Advisors while ensuring all documents match invoiced warranties.
  • Candidates must maintain a rejection rate of less than 1% annually by verifying criteria and establishing correct problem codes.
  • The position requires constant follow-ups with the Aftersales Distribution Department to secure timely approvals and credit notes.

Matching Summary

Match Score: 75

Sime Darby Beyond Auto Sdn. Bhd. is seeking an Officer for their Warranty department in Shah Alam, Malaysia. The role involves processing warranty claims, maintaining documentation, and ensuring quality assurance while fostering good relationships with service personnel.

Skills & Requirements

Must-have

  • Daily warranty claim processing
  • Document verification and tallying
  • Follow-up with distribution department
  • Problem and remedy code establishment
  • Weekly warranty status reporting

Nice-to-have

  • Excellent quality assurance mindset
  • Strong relationship building skills
  • Ability to minimize rejection rates

Key Requirements

  • KPI limit adherence for daily processing
  • Accuracy in documenting warranty paperwork
  • Experience with factory/distributor verifying criteria

Work Rights

Not specified

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