After Hours Optimiser

nbn

**
Real-time jeopardy management
Technician query response
Task reallocation
** The After Hours Optimiser role at nbn involves overseeing the coordination of field operations during evening and weekend hours to ensure customer needs are met. Ideal candidates should have experience in planning or scheduling within an operational environment, particularly in telecommunications, and possess strong communication and decision-making skills. **

Job Summary

  • You will play a vital role in supporting the safe, smooth and customer centred delivery of field operations outside standard business hours.
  • Your work will involve monitoring real-time jeopardy management across multiple channels, responding to technician queries, and reallocating tasks where needed to keep schedules on track.
  • You will support the wellbeing and safety of field technicians by conducting HSE checkpoints, managing handovers and guiding teams through potential risks such as severe weather or unplanned outages.

Matching Summary

Match Score: 75

** The After Hours Optimiser role at nbn involves overseeing the coordination of field operations during evening and weekend hours to ensure customer needs are met. Ideal candidates should have experience in planning or scheduling within an operational environment, particularly in telecommunications, and possess strong communication and decision-making skills. **

Skills & Requirements

Must-have

  • Real-time jeopardy management
  • Technician query response
  • Task reallocation
  • Stakeholder communication
  • HSE checkpoint conduction
  • Risk management guidance

Nice-to-have

  • Composed and attentive
  • Collaborative approach
  • Building trust quickly
  • Managing competing priorities
  • Warm and clear communication
  • Creating structure in dynamic situations

Key Requirements

  • Experience in planning, scheduling or dispatch
  • Full working rights in Australia

Work Rights

Full working rights required

Tailored Resume

Cover Letter