Customer Service Agent

Medline Industries Inc

Warrington, United Kingdom
Not specified; bonus scheme available; benefits in...
Hybrid (on-site during training, then hybrid)
End-to-end customer service ownership
Order tracking and shipment management
Edi order maintenance from order to invoice
Medline Industries Inc is seeking a Customer Service Agent in Warrington, UK, to provide exceptional service to customers and account managers. The ideal candidate will have experience in customer service within a relevant industry and will thrive in a proactive, detail-oriented environment

Job Summary

  • The role provides world-class customer service with full ownership of tasks from initial request to resolution.
  • Candidates will manage end-to-end processes including taking orders, tracking shipments, and maintaining EDI orders.
  • The company offers a competitive benefits package including a bonus scheme, pension, and 25 days holiday plus bank holidays.

Matching Summary

Match Score: 85

Medline Industries Inc is seeking a Customer Service Agent in Warrington, UK, to provide exceptional service to customers and account managers. The ideal candidate will have experience in customer service within a relevant industry and will thrive in a proactive, detail-oriented environment.

Salary

Not specified; Bonus scheme available; Benefits include pension, life insurance, and health cash plans

Skills & Requirements

Must-have

  • End-to-end customer service ownership
  • Order tracking and shipment management
  • EDI order maintenance from order to invoice
  • CRM system updates and trend reporting
  • Strong organizational and prioritization skills

Nice-to-have

  • Experience in manufacturing or logistics environment
  • Background in medical device sector
  • Proactive problem-solving attitude
  • Ability to work independently and as part of a team
  • Confidence dealing with stakeholders at all levels

Key Requirements

  • Previous experience in customer service within manufacturing, logistics, or medical device environment preferred
  • Proficiency in MS Office required
  • High level of oral, written, and interpersonal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter