Associate Customer Success Manager

Land Securities Group

New York, United States
Base: $83,000 - $138,400; bonus/equity: variable i...
Onsite
Quantitative analytics solutions
Cloud and open-source technology
Content as a service (caas)
Serve as a trusted advisor to customers across our Quantitative Analytics solutions to help unlock value and solve complex challenges

Job Summary

  • Serve as a trusted advisor to customers across our Quantitative Analytics solutions to help unlock value and solve complex challenges.
  • You will be part of the Customer Success team delivering solutions using cloud and open-source technology, content as a service (CaaS), and analytic.
  • LSEG is committed to offering competitive Compensation and Benefits, including Annual Wellness Allowance, Paid time-off, Medical, Dental, Vision, Flex Spending & Health Savings Options, Prescription Drug plan, 401(K) Savings Plan and Company match.

Matching Summary

Serve as a trusted advisor to customers across our Quantitative Analytics solutions to help unlock value and solve complex challenges.

Salary

Base: $83,000 - $138,400; Bonus/Equity: Variable Incentive Compensation plan; Benefits: LSEG Benefits program

Skills & Requirements

Must-have

  • Quantitative Analytics solutions
  • cloud and open-source technology
  • content as a service (CaaS)
  • trusted advisor to customers
  • monitor customer health
  • gather customer feedback

Nice-to-have

  • highly driven and empathetic
  • natural curiosity
  • focus on customer happiness
  • collaborative and creative culture
  • sustainability across global business

Key Requirements

  • 1+ years relevant work experience
  • SaaS and financial services/data experience preferred
  • Experience implementing/supporting data/technology solutions
  • Experience building trust with diverse partners
  • Aptitude for communicating business/technical concepts
  • BA/BS degree

Work Rights

Not specified

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