Patient Services Officer (medical Receptionist)

GENESISCARE

Sydney, Australia
Excellent patient care and customer service
Strong organisation and communication skills
Ability to handle high volume patient inquiries
GenesisCare is looking for a Patient Services Officer to be the first point of contact for patients in their cancer journey at the Hurstville Clinic

Job Summary

  • GenesisCare is looking for a Patient Services Officer to be the first point of contact for patients in their cancer journey at the Hurstville Clinic.
  • This full-time role involves managing appointments, billing, patient records, and providing excellent customer service in a fast-paced, changing environment.
  • Employees benefit from programs supporting wellbeing, parental leave, flexible work options, salary sacrifice for superannuation, and recognition initiatives.

Matching Summary

GenesisCare is looking for a Patient Services Officer to be the first point of contact for patients in their cancer journey at the Hurstville Clinic.

Skills & Requirements

Must-have

  • Excellent patient care and customer service
  • Strong organisation and communication skills
  • Ability to handle high volume patient inquiries
  • Data entry and paperwork processing
  • Appointment booking and billing
  • Adaptability to fast-paced environment

Nice-to-have

  • Empathetic and helpful manner
  • Team collaboration and liaison
  • Attention to detail
  • Flexible working arrangements
  • Training and development opportunities

Key Requirements

  • Experience in patient care and customer service
  • Strong communication and organisational skills
  • Ability to work independently and in a team
  • Exceptional phone manner
  • High attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter