The Store Supervisor supervises day-to-day team activities to ensure operational excellence and compliance with policies and procedures to mitigate risk
Job Summary
The Store Supervisor supervises day-to-day team activities to ensure operational excellence and compliance with policies and procedures to mitigate risk.
This role supports driving a team in acquiring, retaining and deepening relationships by reinforcing sales and advice activities that create personalized experiences.
TD offers a competitive Total Rewards package including base salary, variable compensation, health benefits, and extensive career development opportunities.
Matching Summary
The Store Supervisor supervises day-to-day team activities to ensure operational excellence and compliance with policies and procedures to mitigate risk.
Salary
Base: $24.00 - $33.50 USD per hour; Bonus/Equity: Eligible for cash and/or equity incentive awards; Benefits: Health, retirement, paid time off, and banking discounts included
Skills & Requirements
Must-have
Supervise day-to-day team activities
Manage vault and cash handling procedures
Drive operational excellence and compliance
Coach team on sales and advice strategies
Handle customer escalations and complaints
Nice-to-have
Strong organizational skills in fast-paced environment
Ability to foster diverse and inclusive team culture
Experience with community service initiatives
Proven track record of exceeding customer expectations
Key Requirements
HS Diploma or GED required; undergraduate degree preferred
2+ years related experience in customer service or sales
Active NMLS registration for mortgage loan originator duties
Notary License (preferred)
Work Rights
Must be eligible for employment with a covered financial institution under federal law