Service Sales & Administration Specialist

ITW PTE. LTD.

Singapore
**
Service contract sales experience
Customer relationship management
Astea or equivalent system proficiency
** The Service Sales & Administration Specialist at ITW PTE. LTD. in Singapore plays a crucial role in driving service revenue growth through effective customer engagement, service sales, and administration support. The position requires strong commercial awareness, excellent customer service skills, and proficiency in service management systems. **

Job Summary

  • The role serves as a proactive single point of contact responsible for driving service revenue growth while ensuring efficient coordination and administration.
  • Candidates must balance service sales, contract renewals, and customer engagement to achieve annual booking targets across Indonesia and Philippines markets.
  • This position requires managing end-to-end service processes including order entry, parts logistics, and data integrity within systems like ASTEA.

Matching Summary

Match Score: 75

** The Service Sales & Administration Specialist at ITW PTE. LTD. in Singapore plays a crucial role in driving service revenue growth through effective customer engagement, service sales, and administration support. The position requires strong commercial awareness, excellent customer service skills, and proficiency in service management systems. **

Skills & Requirements

Must-have

  • Service contract sales experience
  • Customer relationship management
  • ASTEA or equivalent system proficiency
  • B2B service environment background
  • Quotation and invoicing processing

Nice-to-have

  • Cross-functional team collaboration
  • Process improvement mindset
  • Strong verbal communication skills
  • Technical product knowledge
  • High-volume phone handling ability

Key Requirements

  • Minimum 2 years experience in service sales or administration
  • Diploma or Bachelor's degree in Business or Engineering
  • Experience supporting technical or engineered products in B2B context

Work Rights

Not specified

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