Senior Technical Support Audiologist

Sonova Group

Valencia, CA, United States
Base: $83,200 – $102,000 annually; bonus/equity: c...
On-site
Doctorate in audiology preferred
3-5 years clinical audiology experience
Strong understanding of advanced bionics products
The Senior Technical Support Audiologist provides advanced clinical and technical support to field teams, cochlear implant centers, and recipients

Job Summary

  • The Senior Technical Support Audiologist provides advanced clinical and technical support to field teams, cochlear implant centers, and recipients.
  • This role involves supporting the Technical Support Hotline, managing complex troubleshooting, and documenting product complaints through a formal system.
  • The position offers a competitive salary range of $83,200 to $102,000 annually with eligibility for commission and bonus, along with comprehensive benefits including medical, dental, vision, and 401k matching.

Matching Summary

The Senior Technical Support Audiologist provides advanced clinical and technical support to field teams, cochlear implant centers, and recipients.

Salary

Base: $83,200 – $102,000 annually; Bonus/Equity: Commission eligible/bonus eligible; Benefits: Medical, dental, vision, 401k match, PTO, parental leave

Skills & Requirements

Must-have

  • Doctorate in Audiology preferred
  • 3-5 years clinical audiology experience
  • Strong understanding of Advanced Bionics products
  • Troubleshooting complex cochlear implant cases
  • ASHA CCC-A or FAAA certification preferred

Nice-to-have

  • Experience with field support in cochlear implant industry
  • Ability to remain calm under pressure
  • Mentoring junior technical support audiologists
  • Participating in product enhancement projects
  • Virtual clinical support visit capabilities

Key Requirements

  • Advanced degree in Audiology required
  • Doctorate in Audiology preferred
  • 3-5 years experience in clinical audiology
  • Cochlear implant fitting experience required
  • Knowledge of legacy and current Advanced Bionics products
  • ASHA CCC-A or FAAA certification preferred

Work Rights

Not specified

Tailored Resume

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