Team Manager Internal Sales

MASCOT

Paarup, Denmark
On-site
Leading people in a service-driven environment
Developing teams and improving processes
Ensuring high-quality support across international markets
Lead and develop your team to ensure high engagement, well-being, and consistent performance

Job Summary

  • Lead and develop your team to ensure high engagement, well-being, and consistent performance.
  • Create structure and clarity in daily operations and across markets, ensuring KPIs and SLAs are met.
  • Be part of an international customer service organization with more than 60 colleagues across Denmark and Vietnam.

Matching Summary

Lead and develop your team to ensure high engagement, well-being, and consistent performance.

Skills & Requirements

Must-have

  • leading people in a service-driven environment
  • developing teams and improving processes
  • ensuring high-quality support across international markets
  • service excellence across Europe
  • SAP and our phone system (SINCH) superuser

Nice-to-have

  • strong service mindset
  • calm in a busy environment
  • adapt leadership style
  • optimizing processes
  • build trust and strong relationships

Key Requirements

  • Experience as a people leader
  • Familiarity with ERP systems such as SAP
  • Fluent in Danish and English

Work Rights

Not specified

Tailored Resume

Cover Letter