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Remote is seeking a Payroll Client Services Specialist Lead for the DACH region, focusing on end-to-end payroll processing and customer support. The role requires professional fluency in German and experience in payroll for Germany and/or Switzerland, and offers a fully remote work environment with opportunities for career advancement.
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Job Summary
The role involves serving as a specialist level support for all inquiries related to German and Swiss payroll runs while ensuring strict adherence to local compliance.
Candidates will work autonomously on customer escalations and collaborate seamlessly with Customer Experience and Payroll Operations teams to meet service level agreements.
This is a full-time position requiring availability from Saturday through Wednesday, including weekends, within a fully remote global team.
Matching Summary
Match Score: 75
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Remote is seeking a Payroll Client Services Specialist Lead for the DACH region, focusing on end-to-end payroll processing and customer support. The role requires professional fluency in German and experience in payroll for Germany and/or Switzerland, and offers a fully remote work environment with opportunities for career advancement.
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Salary
Base: $30,700 - $69,050 USD annually; Bonus/Equity: Not specified; Benefits: Competitive compensation and benefits package
Skills & Requirements
Must-have
End-to-end payroll processing experience
German and Swiss payroll expertise
Professional fluency in German language
Knowledge of DACH tax regulations
Client-facing escalation management
Nice-to-have
Experience working in remote environments
Ability to mentor colleagues
Adaptability in fast-paced international settings
Proficiency with asynchronous communication tools
Key Requirements
Hands-on experience processing end-to-end payroll specifically for Germany and/or Switzerland
Professional fluency in German
Deep understanding of payroll tax regulations within the DACH region