Service Advisor

Lithia Chevrolet GMC of Helena

Helena, MT, United States
Base: $60k to $90k py; bonus/equity: not specified...
On-site
Liaison between customer and technician
Develop repair estimates
Administer manufacturer warranty
Lithia Chevrolet GMC of Helena is seeking a Service Advisor to facilitate communication between customers and technicians regarding vehicle services and repairs. The role requires a customer-focused individual with automotive knowledge, and offers competitive pay alongside a comprehensive benefits package

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

Lithia Chevrolet GMC of Helena is seeking a Service Advisor to facilitate communication between customers and technicians regarding vehicle services and repairs. The role requires a customer-focused individual with automotive knowledge, and offers competitive pay alongside a comprehensive benefits package.

Salary

Base: $60K to $90K per year; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, PTO, Disability, Life Insurance, 401(k), ESPP

Skills & Requirements

Must-have

  • Liaison between customer and technician
  • Develop repair estimates
  • Administer manufacturer warranty

Nice-to-have

  • Positive team environment
  • Exemplary customer service focus

Key Requirements

  • Previous Service Advisor experience
  • Prior automotive technician experience
  • Basic mechanical understanding
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

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