Customer Service Representative/ Veterinary Receptionist

AmeriVet

Competitive pyy; performance bonuses available; no...
Not specified
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to enhance client experiences in its veterinary setting. The role involves managing client communications, scheduling appointments, and supporting the medical team while promoting a positive environment for pet owners

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact, ensuring an exceptional client experience through seamless communication.
  • Employees are empowered with tailored development programs, mentorship, and career pathing to help achieve unique professional goals within a supportive environment.
  • The role involves managing appointments, triaging inquiries, processing payments, and maintaining accurate medical records using practice management technology.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to enhance client experiences in its veterinary setting. The role involves managing client communications, scheduling appointments, and supporting the medical team while promoting a positive environment for pet owners.

Salary

Competitive pay; Performance bonuses available; Not specified

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and insurance claims
  • Maintain organized reception area

Nice-to-have

  • Prior customer service experience in veterinary setting
  • Strong desire to provide compassionate service
  • Ability to handle multiple tasks efficiently
  • Empathy when dealing with emotional clients
  • Basic proficiency with scheduling software

Key Requirements

  • High school diploma or equivalent work experience required
  • Prior customer service experience preferred
  • Basic proficiency with technology and scheduling software

Work Rights

Not specified

Tailored Resume

Cover Letter