Staff Product Manager

Intercom

London, United Kingdom
Competitive salary; equity in fast-growing start-u...
On-site
Deep customer problem understanding
Roadmap definition and communication
Collaboration with engineers and designers
Intercom is seeking a Staff Product Manager to lead the future of business messaging and AI-powered customer engagement

Job Summary

  • Intercom is seeking a Staff Product Manager to lead the future of business messaging and AI-powered customer engagement.
  • The role involves managing roadmaps, collaborating with cross-functional teams, and leveraging AI to accelerate product development.
  • Employees enjoy competitive salary and equity, daily lunch, flexible time off, and a hybrid work policy requiring three days in the office.

Matching Summary

Intercom is seeking a Staff Product Manager to lead the future of business messaging and AI-powered customer engagement.

Salary

Competitive salary; Equity in fast-growing start-up; Pension match up to 4%

Skills & Requirements

Must-have

  • Deep customer problem understanding
  • Roadmap definition and communication
  • Collaboration with engineers and designers
  • AI system and LLM knowledge
  • Technical fluency with modern stacks

Nice-to-have

  • Leadership in team or projects
  • Hands-on GTM strategy execution
  • Role-modelling company values
  • High ownership and influence

Key Requirements

  • Evidence of impact and drive over years of experience
  • Ability to independently define complex customer problems
  • Skill in balancing customer needs with technical constraints

Work Rights

Not specified

Tailored Resume

Cover Letter