Japan Lead

JLL (Jones Lang LaSalle)

Tokyo, Japan
On-site – tokyo, japan
Develop and implement account business plan
Manage high performing teams
Understand contract kpis and reporting
JLL is seeking a Japan Lead to manage client relationships and site operations in Tokyo, focusing on delivering exceptional service and achieving key performance indicators. The ideal candidate will have extensive experience in facilities management, client relationship management, and team leadership, with fluency in English and Japanese

Job Summary

  • The Account Manager is accountable for developing and implementing an account business plan which will delight our clients and ensure a healthy long-term relationship.
  • Creates and manages high performing teams which not only delivers operational excellence but keeps employees engaged and thriving.
  • JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.

Matching Summary

Match Score: 85

JLL is seeking a Japan Lead to manage client relationships and site operations in Tokyo, focusing on delivering exceptional service and achieving key performance indicators. The ideal candidate will have extensive experience in facilities management, client relationship management, and team leadership, with fluency in English and Japanese.

Skills & Requirements

Must-have

  • Develop and implement account business plan
  • Manage high performing teams
  • Understand contract KPIs and reporting
  • Deliver exceptional quality of service
  • Manage site operations with team managers
  • Communicate effectively in English and Japanese

Nice-to-have

  • Customer service-oriented attitude
  • Proactive and positive attitude
  • Team player
  • Friendly and helpful demeanor
  • Willing to go above and beyond

Key Requirements

  • Minimum 10 years' experience in Facilities Management or Hospitality
  • Minimum 5 years' experience in people operations and client relationship management
  • Experience in handling client matters
  • Demonstrated experience in balancing client and firm interests
  • Experience translating strategic needs into deliverable programs
  • Has handled a P&L and/or understands financial systems

Work Rights

Not specified

Tailored Resume

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