Serve as the primary point of contact for customers for a defined order portfolio, ensuring timely, proactive, and accurate communication throughout the order lifecycle
Job Summary
Serve as the primary point of contact for customers for a defined order portfolio, ensuring timely, proactive, and accurate communication throughout the order lifecycle.
Collaborate cross-functionally with internal teams to ensure timely and accurate completion of all internal and customer-facing activities, submittals, and approvals required to support order delivery and payment milestones.
Foster a positive and professional working environment that challenges the status quo, promotes continuous improvement, and drives an exceptional customer experience.
Matching Summary
Serve as the primary point of contact for customers for a defined order portfolio, ensuring timely, proactive, and accurate communication throughout the order lifecycle.
Skills & Requirements
Must-have
Order management in SAP S/4
Customer communication and coordination
Shipment and invoice processing
Cross-functional collaboration
Advanced English proficiency
Microsoft Office advanced skills
Nice-to-have
SAP administration experience
Contract review and pricing knowledge
Continuous improvement mindset
Strong interpersonal skills
Additional language skills
Key Requirements
Bachelor’s degree in Business or related field or equivalent experience
2–5 years relevant experience in order management or supply chain
Experience managing sales orders and shipping documentation in SAP S/4