Superviseur(e) Réception

Sofitel Montréal Le Carré Doré

Montreal, QC, Canada
Not specified; benefits: 3 weeks vacation; pyid si...
On-site
Supervise reception, concierge, and valet teams
Ensure adherence to brand service standards
Manage daily front desk operations and transactions
The role involves supervising a large team of receptionists, concierges, and valets to ensure memorable guest experiences

Job Summary

  • The role involves supervising a large team of receptionists, concierges, and valets to ensure memorable guest experiences.
  • Employees receive 3 weeks of vacation per year, fully paid employer health insurance, and a collective RRSP contribution up to 7%.
  • The position requires strong bilingual communication skills in French and English to interact with an international clientele.

Matching Summary

The role involves supervising a large team of receptionists, concierges, and valets to ensure memorable guest experiences.

Salary

Not specified; Benefits: 3 weeks vacation; Paid sick days; Birthday leave; 100% paid group insurance; Up to 7% RRSP match

Skills & Requirements

Must-have

  • Supervise reception, concierge, and valet teams
  • Ensure adherence to brand service standards
  • Manage daily front desk operations and transactions
  • Handle guest complaints and satisfaction tracking
  • Coordinate with housekeeping, maintenance, and F&B

Nice-to-have

  • Positive leadership and team spirit
  • Warm and personalized service approach
  • Interest in luxury hospitality standards
  • Strong communication skills in French and English

Key Requirements

  • Diploma in hospitality or related field
  • Relevant experience including team supervision
  • Fluency in French and English required

Work Rights

Not specified

Tailored Resume

Cover Letter