Engr, Cust Supp 2

KLA

Nanjing, China
Troubleshooting complex capital equipment
Customer service and satisfaction accountability
Operational quality assurance
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, investing 15% of sales back into R&D to drive innovation

Job Summary

  • KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, investing 15% of sales back into R&D to drive innovation.
  • The role involves direct customer interaction to ensure high performance and productivity of KLA's products through service activities including repair and troubleshooting.
  • KLA offers a competitive, family-friendly total rewards package and is committed to an inclusive environment and equal opportunity employment.

Matching Summary

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, investing 15% of sales back into R&D to drive innovation.

Skills & Requirements

Must-have

  • Troubleshooting complex capital equipment
  • Customer service and satisfaction accountability
  • Operational quality assurance
  • Coordination to minimize downtime
  • Technical communication with product support

Nice-to-have

  • Strong team spirit and guidance ability
  • Ability to work under pressure
  • Logical thinking skills
  • Proficient English language skills

Key Requirements

  • Bachelor or master degree in computer science, software engineering, or automation control engineering
  • Strong communication and interpersonal skills
  • Proficient English language ability

Work Rights

Not specified

Tailored Resume

Cover Letter