Enterprise Service Desk Analyst

Interactive Brokers Group, Inc.

Hong Kong, Hong Kong
On-site
Linux mac windows desktop support
Vpn and remote access troubleshooting
Service request triage and logging
Interactive Brokers is a global financial services leader seeking an Enterprise Service Desk Analyst to provide 24/7/365 IT support

Job Summary

  • Interactive Brokers is a global financial services leader seeking an Enterprise Service Desk Analyst to provide 24/7/365 IT support.
  • The role involves acting as the first point of contact for all employee IT service requests across Linux, Mac, and Windows environments.
  • Candidates must be willing to work shifts and weekends while demonstrating a keen desire to explore new technologies.

Matching Summary

Interactive Brokers is a global financial services leader seeking an Enterprise Service Desk Analyst to provide 24/7/365 IT support.

Skills & Requirements

Must-have

  • Linux Mac Windows desktop support
  • VPN and remote access troubleshooting
  • Service request triage and logging

Nice-to-have

  • Passion for technology and finance
  • Curious and motivated to learn
  • Team player with strong communication

Key Requirements

  • Willingness to work shifts and weekends
  • Technology enthusiast with problem-solving skills

Work Rights

Not specified

Tailored Resume

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