Thermo Fisher Scientific is the world leader in serving science, enabling customers to make the world healthier, cleaner and safer
Job Summary
Thermo Fisher Scientific is the world leader in serving science, enabling customers to make the world healthier, cleaner and safer.
The Operations Coordinator will oversee backlog reporting, remove order holds, and partner with multiple departments to expedite revenue-critical orders.
The role involves continuous improvement initiatives, monitoring blocked order trends, and ensuring compliance with company policies and audits.
Matching Summary
Thermo Fisher Scientific is the world leader in serving science, enabling customers to make the world healthier, cleaner and safer.
Skills & Requirements
Must-have
Customer service in finance operations
Experience with ERP systems
Backlog reporting and prioritization
Order hold resolution
Cross-functional team collaboration
Advanced Microsoft Excel and PowerBi
Nice-to-have
Excellent communication and interpersonal skills
Ability to work independently
Problem solving and multitasking
Positive demeanor in fast-paced environment
Judgment, tact and diplomacy
Key Requirements
Minimum 3+ years customer service in finance or financial operations
Bachelor’s degree or equivalent work experience
Experience in shared services environment preferred