Oversee the daily operations of the Centre Liaising with tutors, parents and students Provide quality customer service through understanding of customers’ queries and needs Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe Ensure that student resources, stationery and merchandise are well stocked in the Centre Monitor and escalate any urgent/complex issues to management Counter sales of tuition packages Coordinating marketing and sales activities at branchCommunicating with parents on the new tuition schedules for every start of the semesters or academic year Administer daily and monthly reports Periodic preparation for new academic year as well as semesters Must be energetic and have a business mindset Able to work both weekends.