Ensure proper operation of all responsibilities of Spa desk operations and maintain consistency in performance in accordance with both Peninsula and Forbes standards
Job Summary
Ensure proper operation of all responsibilities of Spa desk operations and maintain consistency in performance in accordance with both Peninsula and Forbes standards.
Communicate with all departments to create a guest centric experience and ensure efficient operation of the Spa Desk responsibilities with efficient handover.
Exceptional health benefits package, 401(k) with company match, 10 vacation days, 5 Chicago Paid Leave Days, and 5 Chicago Paid Sick Leave Days are offered.
Matching Summary
Ensure proper operation of all responsibilities of Spa desk operations and maintain consistency in performance in accordance with both Peninsula and Forbes standards.
Salary
$22-25 per hour
Skills & Requirements
Must-have
Guest-focused service
Adherence to Peninsula and Forbes standards
Interdepartmental communication
Nice-to-have
Growth within a diverse multi-outlet property
Luxury Five-Star Five-Diamond environment
Key Requirements
2 years of reception or spa desk experience
Luxury property experience ideal
Knowledge of PMS/Opera preferred
Knowledge in rooms department preferred
Ability to deal with high work demand and pressure