Dispatcher

GFL Environmental

Pontiac, , United States
Communicate with drivers
Handle incoming service orders
Direct drivers and resolve issues
Communicate with drivers to assist with problem resolution while on route, handle incoming service orders, direct drivers, and resolve service issues

Job Summary

  • Communicate with drivers to assist with problem resolution while on route, handle incoming service orders, direct drivers, and resolve service issues.
  • Schedule service and satisfy customer needs for service changes, ensuring service is completed in accordance with established policies.
  • Troubleshoot and resolve potential delivery and pickup problems before they result in service issues, and assist in determining daily driver staffing levels.

Matching Summary

Communicate with drivers to assist with problem resolution while on route, handle incoming service orders, direct drivers, and resolve service issues.

Skills & Requirements

Must-have

  • Communicate with drivers
  • Handle incoming service orders
  • Direct drivers and resolve issues
  • Use proprietary software
  • Enter ticket information
  • Track productivity

Nice-to-have

  • Strong customer focus
  • Ability to multi-task
  • Prioritize tasks effectively
  • Advanced computer skills
  • Desire to learn TRUX system

Key Requirements

  • 1-2 years experience
  • High school completion
  • Proficient in MS Outlook, Excel, Word
  • Valid work authorization

Work Rights

Valid work authorization required

Tailored Resume

Cover Letter