Customer Service Representative

It's a Dog's Life

Johns Creek, GA, United States
Base: $15.00ph doe; tips: tips; benefits: pyrt-tim...
On-site
Fluent in human and hound
Juggling phones and customers
Answering phones with a smile
It's a Dog's Life is seeking a Customer Service Representative who is passionate about both pets and people to join their team in Johns Creek, GA. The role involves providing excellent customer service, managing client interactions, and ensuring a welcoming environment for both pets and their owners

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • This role involves welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins/check-outs, and handling payments.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $15.00/hour DOE + tips.

Matching Summary

Match Score: 85

It's a Dog's Life is seeking a Customer Service Representative who is passionate about both pets and people to join their team in Johns Creek, GA. The role involves providing excellent customer service, managing client interactions, and ensuring a welcoming environment for both pets and their owners.

Salary

Base: $15.00/hour DOE; Tips: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • fluent in human and hound
  • juggling phones and customers
  • answering phones with a smile
  • handling cash and cards
  • responding to complaints with patience

Nice-to-have

  • part concierge, part chaos coordinator
  • make every client feel like a VIP
  • elevate the love and lives of pet families

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter