Business Services Specialist

Advanced Mobility By Kentucky Trailer

Fully remote
Customer order processing
Complaint resolution procedures
Sap enterprise resource planning
The Business Services Specialist position at Advanced Mobility by Kentucky Trailer involves providing customer support, processing orders, and resolving complaints while collaborating with various teams. The role requires strong communication skills, proficiency in SAP and Salesforce, and the ability to manage multiple tasks in a remote work environment

Job Summary

  • The Business Services Specialist interacts with customers to receive orders and provide information while maintaining good customer relations and resolving complaints fairly and effectively.
  • The role involves accurate data entry into SAP and Salesforce systems, collaborating with internal and external partners to ensure timely issue resolution and outstanding support.
  • This position offers work-from-home flexibility and fosters a culture where everyone is empowered to be their best.

Matching Summary

Match Score: 85

The Business Services Specialist position at Advanced Mobility by Kentucky Trailer involves providing customer support, processing orders, and resolving complaints while collaborating with various teams. The role requires strong communication skills, proficiency in SAP and Salesforce, and the ability to manage multiple tasks in a remote work environment.

Skills & Requirements

Must-have

  • Customer order processing
  • Complaint resolution procedures
  • SAP enterprise resource planning
  • Salesforce customer relationship management
  • Data entry and reporting
  • Multi-tasking under stress
  • MS Office proficiency

Nice-to-have

  • Positive professional communication
  • Team collaboration skills
  • Remote work flexibility
  • CRM troubleshooting support
  • Compliance monitoring

Key Requirements

  • High School diploma required
  • 1-2 years customer service experience
  • Ability to type 60 wpm
  • English reading and speaking proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter