Customer Service Specialist

Stryker Corporation

Hybrid
5-7 years related experience
Korean and english language skills
Wos and jde system proficiency
Stryker Corporation is seeking a Customer Service Specialist for a hybrid role that serves as a key liaison between the commercial team and customers. The ideal candidate should have 5-7 years of experience in customer service or business administration, preferably within the medical device industry, and possess strong communication skills in both Korean and English

Job Summary

  • This hybrid position serves as a key contact between the commercial team and customers, managing order processing from receipt through delivery.
  • The role requires strict adherence to ISO13485 standards while handling inventory management, consignment stock, and nonconforming items.
  • Candidates must possess strong bilingual communication skills in Korean and English to resolve complaints and manage supply schedules effectively.

Matching Summary

Match Score: 85

Stryker Corporation is seeking a Customer Service Specialist for a hybrid role that serves as a key liaison between the commercial team and customers. The ideal candidate should have 5-7 years of experience in customer service or business administration, preferably within the medical device industry, and possess strong communication skills in both Korean and English.

Skills & Requirements

Must-have

  • 5-7 years related experience
  • Korean and English language skills
  • WOS and JDE system proficiency
  • ISO13485 process compliance
  • Medical device industry background

Nice-to-have

  • Strong written and verbal communication
  • High level of dedication
  • Adaptability to different characters
  • Passion for continuous improvement
  • Team player mindset

Key Requirements

  • 5 to 7 years of relevant experience
  • Experience in medical device industry preferred
  • Fluency in Korean and English required

Work Rights

Not specified

Tailored Resume

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