Adjuster I Complex Claims

AIG Australia

Manage allocation of complex claims
Technical referral point for team
Drive performance through criteria
Lead an express analysis team, focused on providing excellent service to insured parties and clients, work as part of a team, constantly motivating the personnel under your supervision

Job Summary

  • Lead an express analysis team, focused on providing excellent service to insured parties and clients, work as part of a team, constantly motivating the personnel under your supervision.
  • Your contribution at AIG Successfully leading a team of express analysts, maintaining performance within metrics, and being responsible for 700 claims per month.
  • At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.

Matching Summary

Lead an express analysis team, focused on providing excellent service to insured parties and clients, work as part of a team, constantly motivating the personnel under your supervision.

Skills & Requirements

Must-have

  • Manage allocation of complex claims
  • Technical referral point for team
  • Drive performance through criteria
  • Accurately assessed and proactively reserved
  • Embed use of balance scorecard/KPIs
  • Mitigation of indemnity and expense spend

Nice-to-have

  • Positive influence in multi-cultural environment
  • Marketing AIG claims expertise externally
  • Coaching and effective listening
  • Culture of inclusion and belonging

Key Requirements

  • At least 3 years of claims management
  • Effective broker engagement
  • Teamwork, proactive management
  • Effective time management/prioritization
  • Calendar organization
  • Effective analytical and attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter