Customer Service Representative

Club Canine

, NC, United States
Base: $12.50–$13.00ph doe; bonus/equity: tips; ben...
On-site
Fluent in human and hound
Juggling phones and customers
Answering phones with a smile
Club Canine is seeking a Customer Service Representative who is passionate about pets and people to join their team. The ideal candidate should be outgoing, have customer service experience, and be comfortable in a dynamic environment. The position offers part-time benefits and competitive pay

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP (Very Important Pet-parent).
  • At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families.
  • We are looking for someone who can juggle phones, customers, and the occasional muddy paw print, while ensuring up-to-date vaccinations are on file and handling check-ins and check-outs with efficiency and a personal touch.

Matching Summary

Match Score: 85

Club Canine is seeking a Customer Service Representative who is passionate about pets and people to join their team. The ideal candidate should be outgoing, have customer service experience, and be comfortable in a dynamic environment. The position offers part-time benefits and competitive pay.

Salary

Base: $12.50–$13.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • fluent in human and hound
  • juggling phones and customers
  • answering phones with a smile
  • handling cash and cards
  • keeping lobby clean and welcoming
  • supporting team members

Nice-to-have

  • concierge and chaos coordinator
  • pet-obsessed professionals
  • creative innovation
  • revolutionizing the pet industry

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter