Community Engagement & Moderation Manager

Netcetera

Hybrid (50% remote, 50% in-office)
Community engagement programs
Moderation policies and guidelines
Ai-driven content management
Netcetera is seeking a Community Engagement & Moderation Manager to oversee community strategy and governance while facilitating communication between internal teams and users. The ideal candidate should possess extensive experience in community engagement and moderation, along with strong analytical and communication skills

Job Summary

  • The Community Engagement & Moderation Manager supports community strategy and governance while serving as a primary liaison between Workday department representatives and customers.
  • You will work hands-on with the Workday Community platform to build value, trust, gamify, and influence behaviour on the community.
  • The company offers a flexible work approach combining in-person and remote work, with at least 50% of time spent in the office or field each quarter.

Matching Summary

Match Score: 85

Netcetera is seeking a Community Engagement & Moderation Manager to oversee community strategy and governance while facilitating communication between internal teams and users. The ideal candidate should possess extensive experience in community engagement and moderation, along with strong analytical and communication skills.

Skills & Requirements

Must-have

  • Community engagement programs
  • Moderation policies and guidelines
  • AI-driven content management
  • Community platform tools
  • Cross-functional issue resolution
  • Gamification strategies

Nice-to-have

  • Sun-drenched optimism and drive
  • Courageous collaborators
  • Curious minds
  • Empathy and shared enthusiasm
  • Bold ideas and genuine care

Key Requirements

  • 3+ years of professional experience in community member engagement or moderation strategies
  • Operational-level knowledge of community platform tools
  • Familiarity with AI-driven content management and analytics
  • Strong ability to analyze community data
  • Superb communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter