Senior Manager For It Legal, Communication And Learning Services

Galderma

Krakow, Poland
Hybrid (3 days onsite, 2 days remote)
It service delivery
Service owner role
Saas solutions experience
Galderma is seeking a Senior Manager for IT Legal, Communication, and Learning Services in Krakow, Poland. The role focuses on managing IT services for Legal, Compliance, and Learning functions, requiring extensive experience in IT service delivery and vendor management

Job Summary

  • This role owns a portfolio of IT services supporting Legal, Compliance and Learning functions, ensuring effective delivery aligned with business needs and company standards.
  • Key responsibilities include managing the service lifecycle roadmap, defining KPIs/SLAs, overseeing solution design and development, managing vendor relationships, and acting as the primary escalation point for service issues.
  • Galderma offers a competitive compensation package with a bonus structure and extended benefits, a hybrid work culture, and opportunities for personalized career path development in a growing company.

Matching Summary

Match Score: 85

Galderma is seeking a Senior Manager for IT Legal, Communication, and Learning Services in Krakow, Poland. The role focuses on managing IT services for Legal, Compliance, and Learning functions, requiring extensive experience in IT service delivery and vendor management.

Skills & Requirements

Must-have

  • IT Service Delivery
  • Service Owner role
  • SaaS solutions experience
  • IT Service Management
  • IT Governance
  • IT Financial Management
  • Vendor Management

Nice-to-have

  • Focus on getting results
  • Embrace learning
  • Positive energy
  • Initiative and teamwork
  • Passion for meaningful work
  • Diversity and inclusion

Key Requirements

  • 8+ years of relevant working experience
  • 3+ years in a Service Owner role
  • Experience in IT Service Delivery for Legal and Compliance
  • Fluency in English

Work Rights

Not specified

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