The main responsibility is focused on the delivery of positive employee experience and customer satisfaction in the execution of the exit management process, ensuring compliance with Company policies and legal requirements
Job Summary
The main responsibility is focused on the delivery of positive employee experience and customer satisfaction in the execution of the exit management process, ensuring compliance with Company policies and legal requirements.
This role will be responsible for supporting transformation projects across the organization from exit management side and acting as a Subject Matter Expert by developing and maintaining training materials and resources.
The position requires connecting and partnering with key functional teams to assure a positive employee exit experience and to improve processes based on feedback.
Matching Summary
The main responsibility is focused on the delivery of positive employee experience and customer satisfaction in the execution of the exit management process, ensuring compliance with Company policies and legal requirements.
Skills & Requirements
Must-have
Exit management process execution
Case management application usage
Compliance with legal requirements
Stakeholder management and partnership
Customer service orientation
Process documentation and improvement
Training and knowledge sharing
Nice-to-have
Continuous learning mindset
Team player with positive work environment focus
Strong organizational skills
Technology savvy with MS Office
Ability to work in fast-paced environment
Discretion and professionalism
Key Requirements
Experience in HR functional domains or Payroll
Experience using Case Management tools (ideally SFDC)