Base: $34,750.00 - $47,250.00; bonus/equity: not s...
Exceptional customer service delivery
Identify customer needs
Provide financial advice
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions
Job Summary
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
Supports customer banking needs through transactions, inquiries, and advice on digital options, while contributing to branch business results.
BMO is committed to an inclusive, equitable and accessible workplace, offering support and growth opportunities for its team members.
Matching Summary
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
Salary
Base: $34,750.00 - $47,250.00; Bonus/Equity: Not specified; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans
Skills & Requirements
Must-have
Exceptional customer service delivery
Identify customer needs
Provide financial advice
Handle banking transactions
Digital self-serve options guidance
Collaborate with branch partners
Risk and compliance adherence
Nice-to-have
Proactive customer engagement
Creative problem-solving
Personalized customer experience
Continuous improvement mindset
Adaptable to schedule changes
Key Requirements
Post-secondary degree or certification desirable
Fluency in English and Cantonese/Mandarin preferred
Basic knowledge of sales and business banking solutions