Business Retention Representative (rbar)

Hargray Communications Group Inc

Problem-solving to retain customers
Renewing existing customer contracts
Upselling sparklight products
Business Account Representatives are responsible for developing, renewing contracts, and maintaining a base of existing business customers who subscribe to our voice and broadband services

Job Summary

  • Business Account Representatives are responsible for developing, renewing contracts, and maintaining a base of existing business customers who subscribe to our voice and broadband services.
  • Your goal will be to show them the value that Cable One can bring to their company by showing them services that may better fit their needs or troubleshoot to resolve their current concerns.
  • Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions.

Matching Summary

Business Account Representatives are responsible for developing, renewing contracts, and maintaining a base of existing business customers who subscribe to our voice and broadband services.

Skills & Requirements

Must-have

  • Problem-solving to retain customers
  • Renewing existing customer contracts
  • Upselling Sparklight products
  • Resolving customer concerns
  • Working with frustrated customers

Nice-to-have

  • Respect for communities
  • Focus on health and wellness
  • Open and inclusive workplace
  • Teamwork with other departments

Key Requirements

  • High school diploma or GED
  • 3-6 months related experience
  • Associate's degree preferred
  • Prior sales experience preferred
  • Ability to work independently and in a team

Work Rights

Not specified

Tailored Resume

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