Business Banking Centralized Specialist - Plano, Tx - Spanish Required

Bank of America (GHR)

Plano, TX, US
Not specified; not specified; competitive benefits...
Spanish language proficiency required
High call volume environment experience
Strong verbal and written communication skills
This role focuses on providing Small Business products, services, and strategies to clients primarily through telephone interactions

Job Summary

  • This role focuses on providing Small Business products, services, and strategies to clients primarily through telephone interactions.
  • The position requires acquiring and deepening client relationships with a strong emphasis on client delight and retention.
  • Candidates must be able to collaborate with sales and support partners across the enterprise to deliver a seamless one-team approach.

Matching Summary

This role focuses on providing Small Business products, services, and strategies to clients primarily through telephone interactions.

Salary

Not specified; Not specified; Competitive benefits offered

Skills & Requirements

Must-have

  • Spanish language proficiency required
  • High call volume environment experience
  • Strong verbal and written communication skills

Nice-to-have

  • Experience deepening client relationships over phone
  • Ability to adapt to new technology platforms
  • Self-motivated and results-oriented mindset

Key Requirements

  • Minimum of 2 years Financial/Banking or call center experience
  • Proficient knowledge in Microsoft Office systems
  • Ability to work in a call center schedule environment

Work Rights

Not specified

Tailored Resume

Cover Letter