This role is pivotal in ensuring service excellence, operational efficiency, and strategic alignment across technology and security platforms
Job Summary
This role is pivotal in ensuring service excellence, operational efficiency, and strategic alignment across technology and security platforms.
The Service Manager will oversee the end-to-end performance of perimeter security services, drive continuous improvement, and collaborate across teams to deliver high-quality outcomes.
This is a hands-on role requiring strong leadership, technical expertise, and stakeholder engagement.
Matching Summary
This role is pivotal in ensuring service excellence, operational efficiency, and strategic alignment across technology and security platforms.
Skills & Requirements
Must-have
perimeter security services
ITIL v4 practices
ServiceNow tooling
cross-functional teams
budget development and management
Nice-to-have
emerging technologies
innovative solutions
stakeholder engagement
strategic alignment
Key Requirements
Bachelor’s Degree (preferred)
Minimum 5 years in information security and/or IT management