Retention Operations Specialist (french Customers)

ADOBE

Not specified
Proficient in spoken and written french
Minimum 3-5 years experience in sales operations
Experience with crm systems like salesforce or d365
Adobe is seeking a Retention Operations Specialist proficient in French and English to join their Recurring Revenue Operations team. The role involves managing customer subscriptions, creating quotes, and ensuring timely payments to support revenue growth

Job Summary

  • The role is part of the Creativity & Productivity Sales Operation group's Recurring Revenue team responsible for securing on-time subscription payments.
  • Candidates must research customer contracts and create timely quotations for Anniversary Payments while engaging partners to resolve payment issues.
  • Adobe empowers everyone to create through innovative platforms and offers a culture where all employees are empowered to make an impact.

Matching Summary

Match Score: 85

Adobe is seeking a Retention Operations Specialist proficient in French and English to join their Recurring Revenue Operations team. The role involves managing customer subscriptions, creating quotes, and ensuring timely payments to support revenue growth.

Skills & Requirements

Must-have

  • Proficient in spoken and written French
  • Minimum 3-5 years experience in Sales Operations
  • Experience with CRM systems like Salesforce or D365
  • Strong numeracy and Microsoft Excel skills
  • Ability to manage customer pipeline and quotes

Nice-to-have

  • High value customer support experience
  • Cross-functional collaboration skills
  • Self-starter with ability to work under tight deadlines
  • Goal-oriented with strong organizational skills

Key Requirements

  • Bachelor's degree or equivalent experience
  • 3-5 years in Sales Operations or B2B Account Management
  • Intermediate or better familiarity with Microsoft Excel

Work Rights

Not specified

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