Customer Service Represenative

Destination Pet

Base: $14.00 - $16.00ph; bonus/equity: not specifi...
Not specified in the job description
Answering phones
Multi-tasking
Handling cash and cards
Destination Pet is seeking a Customer Service Representative who is passionate about pets and people, capable of juggling various tasks in a dynamic setting. The role requires strong communication skills and prior customer service experience, with a commitment to providing exceptional care to pet families

Job Summary

  • Welcome pet parents and their furry VIPs, answer phones with a smile, and multi-task like a pro.
  • Manage check-ins and check-outs with efficiency, handle payments, and respond to complaints with patience.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $14.00 - $16.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative who is passionate about pets and people, capable of juggling various tasks in a dynamic setting. The role requires strong communication skills and prior customer service experience, with a commitment to providing exceptional care to pet families.

Salary

Base: $14.00 - $16.00/hour; Bonus/Equity: Not specified; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • answering phones
  • multi-tasking
  • handling cash and cards
  • cleaning lobby
  • supporting team members

Nice-to-have

  • part concierge, part chaos coordinator
  • fluent in human and hound
  • love pets and people
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Ability to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter