Patient Engagement Specialist/bilingual Mandarin

HarmonyCares

Remote, US
Base: $20.10 - $25.69 ph; bonus/equity: not specif...
Fully remote
Bilingual mandarin fluency required
Outbound call experience
Appointment scheduling skills
HarmonyCares is seeking a bilingual Mandarin Patient Engagement Specialist to work remotely in the U.S. This role focuses on patient acquisition, ensuring effective communication and scheduling for new patients in home-based primary care

Job Summary

  • HarmonyCares is a leading national provider of in-home primary care services for patients with complex healthcare needs.
  • The Patient Engagement Specialist drives new patient acquisition by conducting outbound calls to explain services and schedule appointments.
  • The role offers comprehensive benefits including health insurance, 401K matching, and tuition reimbursement.

Matching Summary

Match Score: 85

HarmonyCares is seeking a bilingual Mandarin Patient Engagement Specialist to work remotely in the U.S. This role focuses on patient acquisition, ensuring effective communication and scheduling for new patients in home-based primary care.

Salary

Base: $20.10 - $25.69 per hour; Bonus/Equity: Not specified; Benefits: Health, Dental, Vision, Disability, Life Insurance, 401K match

Skills & Requirements

Must-have

  • Bilingual Mandarin fluency required
  • Outbound call experience
  • Appointment scheduling skills
  • Empathetic communication style
  • Electronic health record documentation

Nice-to-have

  • Healthcare industry knowledge
  • Sales or fundraising background
  • Bachelor's degree preferred
  • Team collaboration skills
  • Continuous improvement mindset

Key Requirements

  • High school diploma required
  • Fluency in Mandarin language
  • Prior inside sales or telephonic experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter