Lcl Experience Agent

MAERSK

Rijeka, Croatia
Not specified (considered office-based given the nature of the role)
Strong communication skills in croatian and english
Knowledge of shipping industry
Detail orientation and hands-on approach
Maersk is seeking a Local Experience Agent based in Rijeka, Croatia, who will manage end-to-end customer experiences in LCL (Less than Container Load) logistics. The role requires strong communication skills in Croatian and English, knowledge of the shipping industry, and a focus on performance metrics

Job Summary

  • Working at Maersk offers a unique blend of heritage and a fast-paced environment.
  • As a LCL Experience Agent, you will manage end-to-end customer experience.
  • We are committed to diversity and recognize individual performances within professional teams.

Matching Summary

Match Score: 75

Maersk is seeking a Local Experience Agent based in Rijeka, Croatia, who will manage end-to-end customer experiences in LCL (Less than Container Load) logistics. The role requires strong communication skills in Croatian and English, knowledge of the shipping industry, and a focus on performance metrics.

Skills & Requirements

Must-have

  • Strong communication skills in Croatian and English
  • Knowledge of shipping industry
  • Detail orientation and hands-on approach

Nice-to-have

  • Collaborative and commercial mindset
  • Ability to resolve customer queries
  • Performance-oriented work ethic

Key Requirements

  • Good knowledge of import and export processes
  • Financial understanding appreciated
  • Experience in customer service

Work Rights

Not specified

Tailored Resume

Cover Letter