Apprenti.e Chef.fe De Brigade Réservations & Service Clients H/f - Pullman Paris Montparnasse 4*

Pullman Paris Montparnasse

Paris, France
Base: not specified; bonus/equity: not specified; ...
On-site
Centralized reservations and service
Customer satisfaction and loyalty
Handling reservations by phone and internet
The Apprenti.e Chef.fe De Brigade Réservations & Service Clients H/F ensures the processing, follow-up, and communication of all individual room reservations, acting as a link between various departments

Job Summary

  • The Apprenti.e Chef.fe De Brigade Réservations & Service Clients H/F ensures the processing, follow-up, and communication of all individual room reservations, acting as a link between various departments.
  • Key responsibilities include handling reservations via phone and internet, managing unforeseen events and unexpected requests, and contributing to customer loyalty through warm and personalized interactions.
  • The role offers benefits such as a 13th month salary, food allowance, 80% health insurance coverage, and a premium work environment in a new hotel in the heart of Paris.

Matching Summary

The Apprenti.e Chef.fe De Brigade Réservations & Service Clients H/F ensures the processing, follow-up, and communication of all individual room reservations, acting as a link between various departments.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: 13th month salary, food allowance, 80% health insurance, 75% Navigo pass, Accor group benefits

Skills & Requirements

Must-have

  • centralized reservations and service
  • customer satisfaction and loyalty
  • handling reservations by phone and internet
  • managing guest requests and complaints
  • maximizing room occupancy and revenue

Nice-to-have

  • warm and personalized customer relations
  • positive attitude and passion for clients
  • team spirit and collaboration
  • attention to detail and quality

Key Requirements

  • Master's level Hotel/Tourism education
  • Bilingual English and French proficiency
  • Experience in Reservations is a plus
  • Knowledge of a third language is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter