Customer Service Representative

Lafayette Animal Hospital

North Chatham, NY, United States
$18 ph; not specified; health + dental insurance, ...
Multi-line phone system
Veterinary software platforms
Basic veterinary terminology
Customer Service Representatives are the heart of our practice, serving as the first point of contact for clients and ensuring a positive experience for pets and their owners

Job Summary

  • Customer Service Representatives are the heart of our practice, serving as the first point of contact for clients and ensuring a positive experience for pets and their owners.
  • Daily responsibilities include greeting clients, managing a multi-line phone system, scheduling appointments, processing payments, and updating patient records.
  • The role offers competitive compensation, health and dental insurance, paid time off, 401(k) with company matching, and employee discounts for pets.

Matching Summary

Customer Service Representatives are the heart of our practice, serving as the first point of contact for clients and ensuring a positive experience for pets and their owners.

Salary

$18 per hour; Not specified; Health and dental insurance, Paid time off, 401(k) with company matching, Employee discounts for your pets

Skills & Requirements

Must-have

  • multi-line phone system
  • veterinary software platforms
  • basic veterinary terminology
  • fast-paced environment
  • evening shifts required
  • work Saturdays as needed

Nice-to-have

  • passion for pets
  • positive, friendly attitude
  • team player
  • supportive workplace culture
  • love working with people

Key Requirements

  • High School Diploma, GED, or equivalent
  • At least one year of customer service experience
  • Ability to lift up to 50 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter