Process Owner It Asset & Configuration Management (m/w/x)

ZEISS Group

Not specified
Configuration management process
It asset management process
Cmdb governance
The ZEISS Group is seeking a Process Owner for IT Asset and Configuration Management, responsible for defining and improving processes related to Configuration Management and IT Asset Management within their corporate IT. The ideal candidate should have extensive experience in the field, particularly with ITIL practices and CMDB frameworks, coupled with strong analytical and communication skills

Job Summary

  • Define, control, and continuously improve the Configuration Management (CM) and IT Asset Management (ITAM) processes within the corporate IT.
  • Ensure the integrity of all Configuration Items (CIs) and IT assets throughout their complete lifecycle and establish and monitor control mechanisms.
  • Analyze KPIs such as CMDB Health Scores and data quality, derive improvement measures, and support tool enhancements in the CMDB/ITAM environment.

Matching Summary

Match Score: 85

The ZEISS Group is seeking a Process Owner for IT Asset and Configuration Management, responsible for defining and improving processes related to Configuration Management and IT Asset Management within their corporate IT. The ideal candidate should have extensive experience in the field, particularly with ITIL practices and CMDB frameworks, coupled with strong analytical and communication skills.

Skills & Requirements

Must-have

  • Configuration Management Process
  • IT Asset Management Process
  • CMDB Governance
  • ITIL Practices
  • CI-Modellierung
  • Discovery Mechanismen

Nice-to-have

  • Stakeholder Management
  • KPI Analyse
  • Tool Weiterentwicklungen
  • Strukturierte Arbeitsweise
  • Kommunikation
  • Durchsetzungsfähigkeit

Key Requirements

  • Relevant experience as Process Owner
  • International company experience
  • Understanding of ITIL Practices
  • Expertise in CMDB Frameworks
  • Experience with ITSM/ITAM platforms
  • Ability to define and roll out process guidelines
  • Analytical evaluation of KPIs
  • Excellent German and English skills

Work Rights

Not specified

Tailored Resume

Cover Letter