Cloud It Analyst, Senior

Epicor Software Corporation

Bracknell, United Kingdom
**
Microsoft azure environments
Windows server troubleshooting
Multi-tier application environments
** Epicor Software Corporation is seeking a Senior Cloud IT Analyst to support and troubleshoot Windows-based Azure environments. The role emphasizes deep technical troubleshooting, effective communication with end users, and collaboration with cross-functional teams, all within a hybrid work environment. **

Job Summary

  • We are seeking a technically strong, customer-facing Cloud Reliability Analyst who can work directly with end users while also diagnosing and resolving complex infrastructure and application issues.
  • The ideal candidate combines hands-on cloud and systems expertise with strong ownership, sound judgment, and a proactive mindset.
  • Competitive Pay & Benefits including Health and Wellness, Internal Mobility, Career Development, Education Support, Inclusive Workplace, Work-Life Balance, and Global Mobility.

Matching Summary

Match Score: 75

** Epicor Software Corporation is seeking a Senior Cloud IT Analyst to support and troubleshoot Windows-based Azure environments. The role emphasizes deep technical troubleshooting, effective communication with end users, and collaboration with cross-functional teams, all within a hybrid work environment. **

Skills & Requirements

Must-have

  • Microsoft Azure environments
  • Windows Server troubleshooting
  • multi-tier application environments
  • Active Directory support
  • SQL Server analysis
  • customer-facing communication

Nice-to-have

  • proactive mindset
  • ownership and judgment
  • collaboration and influencing
  • AI-assisted troubleshooting

Key Requirements

  • 5+ years of relevant IT experience
  • 2+ years supporting cloud-hosted production environments
  • Bachelor’s degree in IT, Computer Science, or equivalent experience

Work Rights

Not specified

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