FAENA Movement is seeking a Guest Experience Agent for their new luxury resort in the Red Sea, Saudi Arabia. The role emphasizes exceptional guest service, attention to detail, and the ability to create memorable experiences in alignment with luxury hospitality standards
Job Summary
The role serves as the primary point of connection for guests at FAENA The Red Sea, ensuring every interaction is seamless and personalized.
Candidates must deliver exceptional front office service aligned with Forbes standards while managing arrivals, departures, and guest accounts with precision.
This position requires acting as a key liaison between various resort departments to anticipate needs and create memorable experiences for all visitors.
Matching Summary
Match Score: 85
FAENA Movement is seeking a Guest Experience Agent for their new luxury resort in the Red Sea, Saudi Arabia. The role emphasizes exceptional guest service, attention to detail, and the ability to create memorable experiences in alignment with luxury hospitality standards.
Skills & Requirements
Must-have
Fluent English and Arabic language skills
Minimum 1 year luxury hotel experience
Forbes standards understanding
Nice-to-have
Opera system proficiency
Upselling and revenue generation
VIP arrival coordination expertise
Key Requirements
Diploma or degree in Hospitality Management preferred