Hostess

Melco Resorts & Entertainment

Manila, Philippines
Warm and friendly guest greeting
Brand standards implementation
Restaurant entrance cleanliness
The Host/Hostess provides warm, friendly, courteous and efficient services to ensure guest satisfaction for their dining experience is met being one of the first guest interaction via reception desk management and telephone

Job Summary

  • The Host/Hostess provides warm, friendly, courteous and efficient services to ensure guest satisfaction for their dining experience is met being one of the first guest interaction via reception desk management and telephone.
  • Ensures cleanliness and tidiness of restaurant entrance, with menus, newspapers, promotional flyers and magazines neatly prepared and in their proper place.
  • Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the hotel's policies concerning fire, hygiene, health and safety.

Matching Summary

The Host/Hostess provides warm, friendly, courteous and efficient services to ensure guest satisfaction for their dining experience is met being one of the first guest interaction via reception desk management and telephone.

Skills & Requirements

Must-have

  • Warm and friendly guest greeting
  • Brand standards implementation
  • Restaurant entrance cleanliness
  • Professional communication
  • Handle customer demands
  • Cashiering policies and procedures

Nice-to-have

  • Passionate and organized
  • Innovative and customer-oriented
  • Casino hotel F&B experience
  • Knowledge of food safety regulations

Key Requirements

  • Minimum 1 year F&B service experience
  • 1 year in a host's role
  • Diploma in Hospitality Business Management preferred
  • Proficient in Microsoft applications
  • Good command in spoken and written English

Work Rights

Not specified

Tailored Resume

Cover Letter